Funding for COVID-related eviction prevention is closed. As a result, we will not be taking any new appointments or pre-screening any new applicants for rental assistance (eviction prevention). In addition, all applications currently being reviewed will continue to be assessed until September 15th. After September 15th, no applications can be re-submitted. Please upload and re-submit any needed documents by September 15th.

Households seeking immediate eviction prevention assistance can contact 211 to determine what other options are available.

Please check back periodically for new updates regarding eviction prevention.

Please note that rental relocation assistance will continue and can be accessed via our website. (

Electric and/or water assistance, through the LIHEAP and LIHWAP programs have re-opened. Assistance with Air Conditioning System replacement is also available for eligible households. However, our water assistance program, LIHWAP will no longer be available after September 30th If you need help with LIHWAP, please apply or submit missing documentation by Friday, September 22nd.
Also, if you have been denied LIHWAP assistance and you want to appeal the decision, you must do so by September 22nd, no later than 5pm. The appeals process for LIHWAP will no longer be available after the 22nd of September.

Please feel free to call the Call Center at 1-833-CSD-WILL for any questions or concerns regarding this message.