The portal to apply for rental assistance through the Emergency Food and Shelter Grant for clients who are experiencing a crisis and are at risk of eviction closed at 10am, on Monday, January 9, 2023. Due to high volume of applications, and limited funding, those applicants that were not served or whose applications were returned, that still have a crisis, will have the opportunity to apply for COVID-related assistance applications (ERA Program).
Apply for Services or Check Application Status
To Apply for Services you must be a Registered User.
COVID-Related Assistance FAQs
Frequently Asked Questions
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Preguntas Frecuentes relacionadas a la asistencia de COVID
|
(Keyson Ki Pose Souvan Yo)
ERA Landlord FAQs
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Español
|
Kreyol
COVID-Related Assistance (ERA) Vendor Registration Step by
Step Tutorial
Non-COVID Rental Assistance FAQ and Program Information
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Preguntas Frecuentes del Programa de Asistencia con la Renta
no-relacionados con COVID
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FAQ Sou Asistans pou lokasyon ki pa gen rapo a COVID ak
Enfòmasyon sou Pwogram nou an
HVAC Replacement Program FAQ
How Community Services Department is Prioritizing
COVID-Related (ERAP) Assistance Applications
The prioritization assistance to households with incomes less
than 50% of area median income and to households with one or
more members who have been unemployed for at least 90 days was
established in the PPM and automated in the online application
system, OSCARSS. The system assigns a priority level to each
applicant based on the information submitted in the application.
Documentation is required to show the percentage of AMI,
unemployment length, or proof of housing instability.
Applications with a higher priority are reviewed first, on a
daily basis. The timely processing of priority status
applications is monitored on an ongoing basis. Reviewers are
able to see the prioritized applications in their queues to
process. Reports are run frequently, providing program managers
a tool to ensure the applications with the highest priority are
being processed first.
Appeals
How do I appeal if my application was denied?
¿Cómo puedo apelar si mi aplicación fue denegada?
Kouman pou mwen fè rapèl si yo refize aplikasyon mwen an?
Samples of Supporting Documents
- Rental Lease Agreement
- Utility Company Bill Past Due for Each Month Requested
-
Valid Government Issued ID
??
Step-by-Step Tutorial
Resources Toolkit
PBC Community Services Department COVID-19 Resources Toolkit
COVID-19 Testing Sites & Executive Orders
Critical Information & More from PBC
PBC Resource Guide
Find the location of available services in Palm Beach County on
a map
Palm Beach County Feeding Sites
Locations of the Various Food Distribution Sites Across the
County.
OUR MISSION
To promote independence of life in Palm Beach County by providing effective and essential services to residents in need.
OUR VALUES
Respect
Equity
Compassion
Integrity
Professionalism
Empowerment
Equity
Compassion
Integrity
Professionalism
Empowerment
OUR VISION
A community where all residents of Palm Beach County have the resources and opportunities to achieve their full potential.
Contact Us
Palm Beach County
Community Services
810 Datura Street
West Palm Beach, FL 33401
561-355-4700
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send electronic mail to this entity. Instead, contact this office by phone or in writing.
Palm Beach County
Board of County Commissioners
Board of County Commissioners
